Shipping & Returns

We ship all UK orders via tracked delivery. Orders are dispatched to the exact name and address provided—please ensure details are correct to avoid delays.

Orders placed on Saturday or Sunday will be shipped the following Monday. Keep this in mind when choosing your delivery option, as it may affect expected delivery times.

We do try to aim to dispatch orders placed before 2pm (Mon–Fri) on the same day.

Delivery Options:

  • Standard Shipping 3-5 Working Days - £3.95

  • Local Liverpool Delivery - £3.00 - We deliver to all the below Liverpool postcodes.

    L1, L2, L3, L4, L5, L6, L7, L8, L11, L12, L13, L15, L17, L18, L19, L24, L25, L26, L27

  • International Tracked 5-10 Working Days - £12.50

    Orders musts be placed before Friday 3pm for Local Saturday Delivery.

Returns & Refund Policy

If you're not completely satisfied with your online purchase, you may return it within:

7 days for a refund or exchange, Items must be in original condition, with tags and packaging. We do not accept exchanges on socks, tights, or swimwear

Returned items must be in resaleable condition, unworn, with original tags and packaging (including shoe boxes).

We do not accept returns on:

  • Socks, tights, swimwear, or hair bows, for hygiene reasons Socks, tights, swimwear, or hair bows (due to hygiene)

  • Items washed or handled incorrectly (please follow garment care labels)

Shoes must be tried on soft, clean surfaces. Avoid contact with perfumes, sprays, or creams when trying on garments.

Returning Items

If you wish to return your item please email the following email address.

annieschildrenswear@outlook.com

  • Buyers are responsible for return postage and ensuring items arrive safely.

  • We recommend using tracked/recorded delivery.

  • Postage costs are non-refundable, and we will not accept unpaid postage items.

Please allow up to 10 working days for your refund to be processed after we receive the return.

Exchanges

Exchanges are accepted within 7 days of delivery, subject to stock availability. Items must be in original condition, with tags and packaging. We do not accept exchanges on socks, tights, or swimwear.

Sale Items

Online sale purchases: Exchange only.